Last updated: 18 October, 2021
What data do we collect?
When you register a user account for Rosella Street,or use the Rosella Street Website, we only collect information required to enable platform functionality and activities. We collect the following data for this purpose:
How do we collect your data?
You directly provide with most of the data we collect. We collect data and process data when you:
How will we use your data?
We collect your data so that we can:
How do we store your data?
We securely store email sent by you to us, either directly or via the Rosella Street platform, in Microsoft Office 365. Data collected for analytical purposes from the Rosella Street platform and our social media accounts, is securely stored in Amazon Web Services cloud. Data hosted in Microsoft Office 365 services is located in Australian data centres. Data hosted in Amazon Web Services is located in US data centres.
All data related to payment, and identity verification, is managed by Stripe. The Stripe pivacy policy is located here.
How do we protect your data?
We implement a range of policies and processes to protect your personal information from both internal and external threats including:
Children’s personal Information
Rosella Street does not provide a service for persons under the age of 18 years. If you are under 18 years of age, you can only use the Rosella Street platform with appropriate involvement of a parent or a guardian. It is our’s policy to never knowingly collect, or maintain, information relating to persons under the age of 18.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request we correct any information you believe is inaccurate. You also have the right to request we to complete information you believe is incomplete.
The right to erasure – You have the right to request we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request relating to data protection, we have 20 business days to respond to your request. If you would like to exercise any of these rights, please contact the Rosella Street Data Protection Officer here.
What types of cookies do we use?
Cookies are text files place on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technologies.
There are a number of different types of cookies. Our website uses functionality cookies together with analytics and advertising cookies. We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
We use Google’s "analytics" Cookies to identify unique, but anonymous users. These Cookies can also calculate the aggregate number of people visiting our web site, the date and time of a user’s visit to the web site, the pages a user has viewed and the time spent by users at the web site. This helps us gather feedback so that we can improve the web site and better serve our users.
To opt-out you can use this chrome extension.
We use Facebook Pixel to assess the efficacy of our advertisements as well as deliver advertisements to people who have visited our website. You can learn more about Facebook Pixel here. The collected data is anonymous which means we cannot see personal data of any individual user. This enables us to see how our users move between devices when accessing the our web site and Facebook, to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the our web site.
You can opt-out of this by adjusting your Facebook account ads preference here.
How to manage cookies?
You can set your browser not to accept cookies, However, in a few cases, some of the website features may not function as a result.
Privacy policies of other websites
How to contact us?
How to contact the appropriate authority?
Should you wish to report a complaint, or you feel that Rosella Street has not addressed your concern in a satisfactory manner, you may contact the Office of the Australian Information Commissioner (OAIC). The OAIC is independent to Rosella Street.